Force7, Inc. ("Force7," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit force7training.com, request a quote, register for training, create an account, or otherwise interact with our services (collectively, the "Services").
By using the Services, you agree to the practices described in this policy. If you do not agree, please do not use the Services.
Information We Collect
We collect the following categories of information:
- Information you provide: your name, email address, phone number, company or organization, job role, and training interests when you submit a contact form, request a quote, register interest in a course, subscribe to our newsletter, or create an account.
- Registration and account data: details needed to enroll you or your team in training, including attendee names and emails.
- Payment information: when you pay for training, your payment is processed by our payment provider (Stripe). Force7 does not collect or store full payment card numbers.
- Information collected automatically: IP address, device and browser type, pages visited, referring pages, and similar usage data gathered through cookies and comparable technologies.
- Communications: records of your correspondence with us, including support and sales inquiries.
How We Use Your Information
We use personal information to:
- Provide, schedule, and deliver training and related services;
- Respond to quote requests, inquiries, and support requests;
- Process registrations, payments, and refunds;
- Send transactional messages such as registration confirmations and schedule updates;
- Send newsletters or marketing communications where you have opted in (you may opt out at any time);
- Operate, maintain, secure, and improve the Services; and
- Comply with legal obligations and enforce our terms.
How We Share Information
We do not sell your personal information. We share information only as needed to operate the Services:
- Service providers: vendors that perform functions on our behalf, such as cloud hosting and database services, payment processing, and email delivery. These providers are permitted to use your information only to perform services for us.
- Legal and safety: when required by law, subpoena, or to protect the rights, property, or safety of Force7, our clients, or others.
- Business transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to this policy.
Service Providers We Rely On
We use trusted third parties to run the Services, including cloud hosting and platform infrastructure, a managed database and authentication provider, a payment processor, and an email delivery provider. Each maintains its own privacy and security practices and processes data on our behalf under contract.
Cookies and Tracking Technologies
We use cookies and similar technologies to keep you signed in, remember preferences, secure the Services, and understand how the site is used. You can control cookies through your browser settings; disabling some cookies may affect site functionality.
We use Google Analytics (GA4) to measure and analyze site traffic. Google Analytics sets cookies and collects usage data such as pages visited, approximate location, and device and browser information to help us understand how visitors use the site. This information is processed by Google; you can learn more in Google's privacy policy and opt out using the Google Analytics Opt-out Browser Add-on.
Data Retention
We retain personal information for as long as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete or de-identify it.
Data Security
We use administrative, technical, and physical safeguards designed to protect personal information, including encryption in transit and access controls. No method of transmission or storage is completely secure, however, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on where you live, you may have the right to access, correct, or delete your personal information, to opt out of marketing communications, and to request that we restrict certain processing. Residents of California and other states with comprehensive privacy laws may have additional rights, including the right not to be discriminated against for exercising them.
To exercise any of these rights, contact us using the details below. We will verify your request and respond within the time required by applicable law.
Children's Privacy
The Services are intended for businesses and adult learners and are not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us and we will delete it.
Third-Party Links
The Services may link to third-party websites we do not control. This policy does not apply to those sites, and we encourage you to review their privacy policies.
International Users
Force7 is based in the United States and processes information here. If you access the Services from outside the United States, you understand your information will be processed in the United States.
Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised version with a new "Last updated" date, and material changes will be highlighted where appropriate.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at info@force7training.com or:
Force7, Inc.
3472 Research Parkway, Ste. 104, Colorado Springs, CO 80920
Headquarters: Charlotte, NC
Phone: 910-222-7640 (HQ) · 719-298-4047 (Regional)