Force7 Training
FRCMIC-11Microsoft

Prepare your organization for Microsoft 365 Copilot (MS-4002)

This course provides organizations with the knowledge and planning framework required to successfully prepare for Microsoft 365 Copilot deployment.

Duration · 1 dayVirtual + In-PersonInstructor-Led

Course Description

This course provides organizations with the knowledge and planning framework required to successfully prepare for Microsoft 365 Copilot deployment. Participants will learn how to assess readiness, evaluate security and compliance requirements, prepare organizational data, establish governance controls, and develop adoption strategies that maximize business value.

The course focuses on the people, process, technology, and governance considerations necessary for a successful Microsoft 365 Copilot implementation.

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Audience Profile

This course is intended for:

  • Microsoft 365 Administrators
  • IT Managers
  • Security Administrators
  • Compliance Managers
  • Adoption Specialists
  • Change Management Professionals
  • Project Managers
  • Business Leaders
  • Digital Transformation Teams

Prerequisites

Before enrolling, you should have:

  • Basic understanding of Microsoft 365 services
  • Familiarity with Microsoft 365 administration concepts
  • Understanding of organizational governance and security practices
  • Knowledge of Microsoft 365 productivity applications is recommended

— What You'll Learn —

Learning Objectives

In this course, you will learn to:

  • 1Understand Microsoft 365 Copilot architecture and capabilities
  • 2Assess organizational readiness for Copilot deployment
  • 3Evaluate security, compliance, and governance requirements
  • 4Prepare Microsoft 365 data and content for Copilot
  • 5Develop an adoption and change management strategy
  • 6Identify risks and mitigation approaches
  • 7Establish responsible AI governance practices
  • 8Build a deployment roadmap for organizational success

— Day-by-Day —

Course Outline

Module 1

Introduction to Microsoft 365 Copilot

  • Introduction to Generative AI
  • What is Microsoft 365 Copilot?
  • Copilot Architecture Overview
  • Microsoft Graph and Organizational Data
  • Microsoft 365 Applications Supported by Copilot
  • Business Benefits and Use Cases
  • Common Organizational Scenarios
  • Deployment Considerations
  • Demonstration: Microsoft 365 Copilot in Action

Module 2

Assessing Organizational Readiness

  • Readiness Assessment Framework
  • Licensing Considerations
  • Microsoft 365 Environment Evaluation
  • Stakeholder Identification
  • Business Objectives and Success Criteria
  • Organizational Maturity Assessment
  • Risk Identification
  • Readiness Checklist Development
  • Workshop
  • Conducting a Copilot Readiness Assessment

Module 3

Data Readiness and Content Preparation

  • Microsoft Graph Data Sources
  • SharePoint Content Readiness
  • OneDrive Content Management
  • Teams Data Considerations
  • File Structure and Information Architecture
  • Content Lifecycle Management
  • Improving Searchability and Relevance
  • Data Quality Best Practices
  • Exercise: Evaluating Organizational Data Readiness

Module 4

Security and Compliance Preparation

  • Security Fundamentals for Copilot
  • Identity and Access Management
  • Permission-Based Access Controls
  • Data Loss Prevention (DLP)
  • Sensitivity Labels
  • Information Protection
  • Compliance and Regulatory Considerations
  • Auditing and Monitoring
  • Hands-On Lab: Reviewing Security and Compliance Controls

Module 5

Governance and Responsible AI

  • Responsible AI Principles
  • Human Oversight Requirements
  • Governance Framework Development
  • AI Risk Management
  • Acceptable Use Policies
  • Ethical Considerations
  • User Accountability
  • Ongoing Governance Processes
  • Workshop
  • Developing a Copilot Governance Framework

Module 6

Adoption and Change Management

  • Adoption Planning Fundamentals
  • Stakeholder Engagement
  • Executive Sponsorship
  • Communication Planning
  • User Enablement Strategies
  • Champion Programs
  • Managing Resistance to Change
  • Continuous Learning Approaches
  • Interactive Exercise
  • Creating an Adoption and Communication Plan

Module 7

Deployment Planning and Rollout Strategies

  • Pilot Program Design
  • Phased Deployment Strategies
  • User Group Prioritization
  • Testing and Validation
  • Measuring Business Value
  • Adoption Metrics and KPIs
  • Support Models
  • Continuous Improvement Planning
  • Hands-On Lab: Building a Copilot Deployment Roadmap

Module 8

Measuring Success and Sustaining Adoption

  • Productivity Measurement
  • User Engagement Metrics
  • Feedback Collection Techniques
  • Reporting and Dashboards
  • Continuous Improvement Programs
  • Governance Reviews
  • Expanding Copilot Use Cases
  • Scaling Across the Organization
  • Group Discussion: Long-Term Copilot Success Strategies
  • Capstone Exercise: Microsoft 365 Copilot Readiness and Deployment Plan
  • Capstone Exercise: Participants will develop a comprehensive readiness and deployment strategy for a fictional organization.
  • Activity: Assess current organizational readiness
  • Activity: Identify security and compliance requirements
  • Activity: Evaluate content and data preparedness
  • Activity: Define governance controls
  • Activity: Create adoption and communication plans
  • Activity: Develop deployment phases and success metrics
  • Activity: Present recommendations

The Big Picture

Key Takeaways

  • Understanding Microsoft 365 Copilot capabilities and requirements
  • Assessing organizational readiness
  • Preparing data and content for Copilot
  • Implementing security, compliance, and governance controls
  • Building adoption and change management strategies
  • Planning successful deployments
  • Measuring business outcomes and adoption success

What You'll Walk Away With

Skills Gained

  • Copilot readiness assessment
  • Security and compliance planning
  • Governance framework development
  • Adoption and change management
  • Deployment strategy creation
  • Business value measurement
  • Responsible AI implementation

— Next Steps —

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Note: Course outlines are provided as a general guide. Content, pacing, labs, and instructional emphasis may vary based on instructor expertise, student experience levels, and customer-specific learning objectives.

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