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FRCCOM-4CompTIA

CompTIA A+ 10-Day Comprehensive

This comprehensive 10-day instructor-led course prepares students for the CompTIA A+ Core 1 (220-1201) and Core 2 (220-1202) certification exams.

Duration · 10 daysVirtual + In-PersonInstructor-Led

$4,750

Course Description

This comprehensive 10-day instructor-led course prepares students for the CompTIA A+ Core 1 (220-1201) and Core 2 (220-1202) certification exams. Students will gain the foundational knowledge and hands-on skills required to install, configure, troubleshoot, and support modern IT environments, including hardware, operating systems, networking, security, cloud technologies, mobile devices, and operational procedures. The course aligns with the latest CompTIA A+ exam objectives and prepares learners for entry-level IT support, help desk, desktop support, and technical support roles.

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Audience Profile

This course is intended for:

  • Help Desk Technicians
  • Desktop Support Specialists
  • IT Support Professionals
  • Field Service Technicians
  • Technical Support Representatives
  • Entry-Level Systems Administrators
  • Individuals preparing for the CompTIA A+ certification exams

Prerequisites

Before enrolling, you should have:

  • Basic computer literacy
  • Familiarity with Windows operating systems
  • No prior IT certification required

— What You'll Learn —

Learning Objectives

In this course, you will learn to:

  • 1Install and configure computer hardware and peripherals
  • 2Support laptops, mobile devices, and printers
  • 3Configure wired and wireless networks
  • 4Implement virtualization and cloud technologies
  • 5Install, configure, and support operating systems
  • 6Apply cybersecurity best practices
  • 7Troubleshoot hardware, software, and networking issues
  • 8Follow operational procedures and documentation standards
  • 9Prepare for the CompTIA A+ Core 1 and Core 2 certification exams

— Day-by-Day —

Course Outline

Day 1: IT Fundamentals and Mobile Devices

Module 1

Introduction to CompTIA A+

  • Certification overview
  • IT career pathways
  • Core 1 and Core 2 objectives
  • Exam preparation strategies

Module 2

Mobile Devices

  • Laptop hardware components
  • Display technologies
  • Docking stations
  • Mobile device accessories
  • Smartphones and tablets
  • Synchronization methods
  • Mobile connectivity technologies

Module 3

Mobile Device Support

  • Device configuration
  • Mobile security fundamentals
  • Mobile troubleshooting methodologies

Day 2: Networking Fundamentals

Module 4

Networking Concepts

  • Network types
  • TCP/IP fundamentals
  • IPv4 and IPv6 addressing
  • Ports and protocols
  • DNS and DHCP

Module 5

Network Infrastructure

  • Routers
  • Switches
  • Firewalls
  • Access points
  • Network topologies

Module 6

Wireless Networking

  • Wi-Fi standards
  • Wireless security
  • Wireless deployment concepts

Day 3: Computer Hardware

Module 7

Hardware Components

  • Motherboards
  • CPUs
  • Memory technologies
  • Storage devices
  • Power supplies
  • Expansion cards

Module 8

Peripheral Devices

  • Monitors
  • Keyboards and mice
  • Printers
  • Scanners
  • External storage

Module 9

Custom PC Configurations

  • Workstations
  • Gaming systems
  • Virtualization hosts
  • Thin clients

Day 4: Virtualization, Cloud, and Hardware Troubleshooting

Module 10

Virtualization Technologies

  • Virtual machines
  • Hypervisors
  • Virtual desktop infrastructure

Module 11

Cloud Computing

  • IaaS
  • PaaS
  • SaaS
  • Cloud deployment models
  • Cloud storage concepts

Module 12

Hardware and Network Troubleshooting

  • Troubleshooting methodology
  • Common hardware failures
  • Network connectivity issues
  • Performance problems

Day 5: Core 1 Review and Assessment

Module 13

Core 1 Exam Review

  • Mobile devices
  • Networking
  • Hardware
  • Virtualization and cloud
  • Hardware and network troubleshooting

Module 14

Practice Assessments

  • Performance-based questions
  • Practice exams
  • Knowledge checks

Day 6: Operating Systems Fundamentals

Module 15

Windows Operating Systems

  • Windows installation
  • Windows editions
  • Configuration and management
  • Administrative tools

Module 16

Windows Features and Utilities

  • Control Panel
  • Task Manager
  • Services
  • Registry
  • Command-line tools

Module 17

Non-Windows Operating Systems

  • Linux fundamentals macOS fundamentals
  • Mobile operating systems

Day 7: Security Fundamentals

Module 18

Security Concepts

  • Authentication and authorization
  • Multifactor authentication
  • Access control
  • Physical security

Module 19

Cybersecurity Threats

  • Malware
  • Social engineering
  • Phishing
  • Ransomware
  • Insider threats

Module 20

Security Technologies

  • Encryption
  • Firewalls
  • Endpoint protection
  • Mobile security

Day 8: Software Troubleshooting

Module 21

Operating System Troubleshooting

  • Boot issues
  • Application failures
  • Performance problems
  • Driver issues

Module 22

Mobile Device Troubleshooting

  • Connectivity issues
  • Application problems
  • Synchronization failures

Module 23

Malware Remediation

  • Detection methods
  • Removal techniques
  • Recovery procedures

Day 9: Operational Procedures

Module 24

Professionalism and Communication

  • Customer service skills
  • Documentation standards
  • Change management
  • Ticketing systems

Module 25

Safety Procedures

  • Electrical safety
  • Environmental controls
  • ESD protection
  • Disposal procedures

Module 26

Scripting and Automation Fundamentals

  • Basic scripting concepts
  • Automation tools
  • AI-assisted support concepts

Day 10: Core 2 Review and Certification Preparation

Module 27

Core 2 Exam Review

  • Operating systems
  • Security
  • Software troubleshooting
  • Operational procedures

Module 28

Performance-Based Question Workshop

  • PBQ strategies
  • Troubleshooting scenarios
  • Administrative tasks

Module 29

Certification Readiness Assessment

  • Practice exams
  • Knowledge gap analysis
  • Final review

— Additional Details —

What else is included

Hands-On Activities Included

  • Laptop component identification
  • Mobile device configuration
  • Wireless connectivity setup
  • IP addressing exercises
  • Network configuration
  • Wireless network setup and testing
  • PC assembly and disassembly
  • Hardware installation
  • BIOS and UEFI configuration
  • Virtual machine deployment
  • Cloud service exercises
  • Hardware troubleshooting scenarios
  • Integrated troubleshooting scenarios
  • Practice performance-based exercises
  • Windows installation
  • User account management
  • System configuration
  • Security configuration
  • Malware identification
  • User account security management
  • Troubleshooting Windows issues
  • Malware removal exercises
  • Mobile device troubleshooting
  • Incident documentation
  • Customer support scenarios
  • Basic scripting exercises
  • End-to-end troubleshooting exercises
  • Mock certification scenarios
  • Comprehensive lab assessment

Note: Course outlines are provided as a general guide. Content, pacing, labs, and instructional emphasis may vary based on instructor expertise, student experience levels, and customer-specific learning objectives.

— Keep Exploring —

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Browse the full CompTIA catalog or chat with an advisor about a custom training plan for your team.

CompTIA A+ 10-Day Comprehensive | Force7 Training