Overview
Overview
Thank you for reading this post, don't forget to subscribe!Course Description
Whether you’re a new manager or looking to have more influence in your current management role, the challenges you face come in in all shapes and sizes – a direct report’s anxious questions, your boss’s last-minute assignment, or a blank business case. To reach your full potential in these situations, you need to master a new set of business and personal skills. In particular, managing successfully entails setting and monitoring the performance of individuals, teams, and yourself. This course provides best practices on a wide variety of mission-critical topics such as performance management, understanding key financial statements, the fundamentals of strategy, emotional intelligence, and building your employee’s trust. The class is very hands on: participants engage in numerous exercises specifically tailored to the management discipline to improve their overall effectiveness.
Prerequisites
A basic familiarity with the subject matter is helpful, but not required.
Course Outline
Course Outline
Lesson 1: Managing Individuals – The Critical Importance of Performance Management
- The Characteristics of Effective Goals
- Define Employee Goals and Decide How They Are Measured
- Collaborate with Your Employee to Create a Plan for Moving Forward
- Make a Habit of Providing Feedback
- Coach Your Employees to Close Performance Gaps
- How to Keep Your Employees Motivated
- Understand Your Employee’s Wants and Needs
- Expand Your Employee’s Skill Sets
- Craft a Development Plan
- How to Develop Someone Who’s Struggling
Lesson 2: Managing Individuals – Formal Performance Reviews
- The Case for and Against Annual Appraisals
- Assess Performance, but Rethink Ratings
- How to Conduct the Review Conversation
- Define New Goals for a New Cycle
Lesson 3: Managing Individuals – Tough Topics
- Responding to the Steady Worker
- Preventing Burnout on Your Team
- Managing the Performance of Remote Employees
Lesson 4: Managing Individuals – Delegation and Developing Talent
- Delegating with Confidence
- Benefits of Delegation
- Developing a Delegation Plan
- Sharing Your Delegation Plan with Your Employees
- Providing Support
- Avoiding Reverse Delegation
- Developing Talent
- Employee Development as a Priority
- Creating Career Strategies for Your Staff
- Developing High-Potential Talent
- Stretch Assignments
Lesson 5: Managing Teams
- Leading Teams
- Team Culture and Dynamics
- Managing Cross-Cultural Teams
- Managing Virtual Teams
- Productive Conflict Resolution
- Fostering Creativity
- Plan a Creative Session
- Tolls for Generating Ideas
- Make Sure All Perspectives Are Heard
- Dealing with Negativity
- Hiring – And Keeping – The Best
- Crafting a Role
- Recruiting World-Class Talent
- Retaining Employees
- Motivation and Engagement
Lesson 6: Managing the Business
- Strategy: A Primer
- Your Role in Strategy
- What is Strategy
- Developing Your Strategy
- Leading Change and Transitions
- Mastering Financial Tools
- The Basics of Financial Performance
- Understanding Financial Statements
- Budgeting
- Developing a Business Case
- Stakeholder Perspectives
- Clarifying the Need and Value
- Cost/Benefit Analysis
- Risk Identification and Mitigation
- Writing Your Business Plan
- Getting Buy-in from Your Team